win 98 IP at shutdown

[NooNoo]

Have you checked for spyware and used an online virus checker such as http://housecall.antivirus.com ?

You can also request new disks from your computer manufacturer, give their support a call.

[sjhanley]

Have you checked for spyware and used an online virus checker such as http://housecall.antivirus.com ?

You can also request new disks from your computer manufacturer, give their support a call.

Yes, I've checked for spyware and viruses. I just checked again using the housecall link you sent to make sure. Nada.

I appreciate your help tremendously. I have no idea what it is. It's crazy!

[NooNoo]

Could you post the full and exact message please?

Do you have any toolbars installed?

[sjhanley]

Could you post the full and exact message please?

Do you have any toolbars installed?

Hello again. No, I didn't have any toolbars installed or running.

I went and upgraded to XP hoping it would solve the issues. Guess what? It did NOT. Only now I don't get the error message, the whole thing just blinks and shuts down whatever I had onscreen. I got some message once about Explorer suffering an error, but only once did I get that.

The message was
Explorer has caused an Invalid Page Fault at module kernel32.dll @ 0167.bff87f00

Then it was ....Explorer has caused an Invalid Page Fault at module <unknown>...

I no longer have the full message to share. I thought I could just install XP and be done with it. I am wrong and hang my head in shame. I had to upgrade some drivers due to XP and now my printer won't work right. I am in total hell. If I uninstall XP will it revert back to the old drivers or am I going to have to figure that out too?

[sjhanley]

This is a toughy, I have a windows 98 machine that gets the following error at shutdown. "EXPLORER.EXE has caused an invalid page fault in module kernel32.dll at 0167:bff87f00". .

Schmitty, Did you ever get a solution to this error? I had the same one and it's still happening. I've tried everything you said you were going to try, no virus, no spyware, renamed applog, new explorer.exe and kernel32.dll files, new .pwl....please tell me you found something. Thx

[NooNoo]

sjhanley I guess you know now, but to others, NEVER UPGRADE when you have a problem, all you do is upgrade the problem.


You should at this point, backup your data, format and reinstall. From this point on your system will be unstable untill you do.