IP Down?
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  1. June 15th, 2004, 09:03 AM #1
    dddwarp
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    Are you tracert by IP or DNS name? If you are using the DNS name, try the IP instead. That will tell if this is a routing issue or a DNS issue. I had no problem going to the site. It feels to me that it is a routing issue with your ISP. Your ISP just does not know how to get that IP. But before you call the ISP, make sure it is not a DNS issue. Tracert or ping the site by IP. Thanks!
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  2. June 15th, 2004, 09:31 AM #2
    hudsonsmith
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    I did the trace using the IP, so it shouldn't be a dns issue. I'm still leaning toward a firewall issue, since the problem started right after a firewall upgrade. I just realized that the firewall is blocking the traces to anything external, so I'm going to have to have the network techs at the main office run the trace to determine if its the router.
    Probability factor of one to one...we have normality, I repeat we have normality. Anything you still can't cope with is therefore your own problem.
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  3. June 15th, 2004, 11:47 AM #3
    emr
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    Quote Originally Posted by hudsonsmith
    I did the trace using the IP, so it shouldn't be a dns issue. I'm still leaning toward a firewall issue, since the problem started right after a firewall upgrade. I just realized that the firewall is blocking the traces to anything external, so I'm going to have to have the network techs at the main office run the trace to determine if its the router.
    Still not getting to the site from here; seems to be the same as when you originally posted and I tried it.

    tracert dies at ded1-ga7-3-0.anhm01.pbi.net (64.164.49.247). That is the same result using the fqdn or the ip.

    Don't know if that is any help for you?

    emr
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  4. June 15th, 2004, 01:06 PM #4
    hudsonsmith
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    Site came back up for me late this morning. Its apparently some kind of internet backbone issue.
    Probability factor of one to one...we have normality, I repeat we have normality. Anything you still can't cope with is therefore your own problem.
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  5. June 15th, 2004, 02:57 PM #5
    Stalemate
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    It was.

    Akamai's DNS servers were crapping out.
    Human beings, who are almost unique in having the ability to learn from the experience of others, are also remarkable for their apparent disinclination to do so. -Douglas Adams
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  6. June 15th, 2004, 03:06 PM #6
    emr
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    Quote Originally Posted by a d e p t
    It was.

    Akamai's DNS servers were crapping out.
    Strange all the same though because I was getting the same thing about two weeks ago when I checked it for hudson and am still getting it now. Guess there could still be some problems with their servers resolving after todays issues.

    Saying that wasn't there a problem with Akamai's servers a few weeks back? Could be that I suppose but I remember that being the third week of May, not the beginning of June.

    emr
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  7. July 14th, 2004, 09:18 PM #7
    hudsonsmith
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    Update on this. Site went back down for me several days later (and remains down). Here's the reason:
    The bank I work for (in New York) is a subsidiary of a South American bank. All our locations are networked, and the IP address of the firewall presents as South American. Turns out the vendor, in the interest of security, decided that nobody outside the United States needed to use its services and blocked all foreigh IP's. So now I'm in the position of having to fight the vendor for access to the application which I'm payiing for.
    Probability factor of one to one...we have normality, I repeat we have normality. Anything you still can't cope with is therefore your own problem.
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