[RESOLVED] explorer
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Thread: [RESOLVED] explorer

  1. #1
    nigel1
    Guest

    Resolved [RESOLVED] explorer

    help help my explorer keeps crashing
    i get this message from norton guard
    explorer.exe caused fault #c0000005
    in kernel 32.dll at address
    014f:bff81f22
    or very similar every time

    nigel

  2. #2
    Registered User
    Join Date
    Jun 2000
    Location
    USA
    Posts
    783

    Post

    can you get into windows?
    can you get into safe mode?
    uninstall norton crash guard and cross your fingers

  3. #3
    Registered User
    Join Date
    Aug 2000
    Location
    San Antonio TX
    Posts
    264

    Post

    yes i agree, uninstall norton completely if not backup data and format c:

    ------------------
    hey its me again!

  4. #4
    Registered User
    Join Date
    Aug 2000
    Posts
    35

    Post

    disable crashguard..see if you still get the crash.....norton crashguard does seem to have to many false alarms.

    ------------------
    SMACK!!

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