message body in outlook

**partime** · April 19th, 2004, 08:14 AM

Don't know why but now I have seen 3 cases in the last few weeks,
In outlook express 6 the clients messages have no "body" to them. If you open the message or even view in the preview pane still no text, although the address information is there and can be forwarded to another pc to be viewed

any thoughts?

**Ya_know** · April 19th, 2004, 08:20 AM

Reinstall/repair IE 6...

The issue I saw was the exact same, however it was Regular Outlook that wouldn't display HTML email correctly.

Reinstalling IE6 did the trick.

**partime** · April 19th, 2004, 08:50 AM

reinstalling IE / outlook had been tried on the first case with no success, the only fix at that time was to reinstall OS (xp in all cases)

oh and the usual virus /spy-ware was checked too

thought this might be new issue arising and I DON'T want to reload every time

**NooNoo** · April 21st, 2004, 06:27 AM

Ummm silly one, how about checking the font colour for the message body?

**tpratt46** · April 22nd, 2004, 12:53 PM

Originally Posted by NooNoo

Ummm silly one, how about checking the font colour for the message body?

i would really like to find the answer to this issue. I ahve it on a friend's computer and our local Time Warner RR support stated taht they have seen over 20 cases these last two weeks. THier answere was to delete the cache and restart. That did not help.

Thanks

**NooNoo** · April 23rd, 2004, 04:31 AM

Uhhh I just got an email

In the inbox list everything is blank but the envelope icon on the left, and the recieved date/time and size (1kb)

it is blank in the preview pane and the message is blank. The internet header (view options in outlook 2002) shows - xxx@xxx is my email address which I xxx'd for security reasons.

X-Apparently-To: xxx@xxx.com via 217.12.12.35; Fri, 23 Apr 2004 07:54:01 +0000
X-Originating-IP: [207.96.241.144]
Return-Path: <[email protected]>
Received: from 207.96.241.144 (HELO 195.50.106.135) (207.96.241.144)
by mta809.mail.ukl.yahoo.com with SMTP; Fri, 23 Apr 2004 07:53:57 +0000
X-Message-Info: GQwWEU17yxUHHsWFBGznbVOKo[1

Is it the isp killing the email contents for viruses?

Edit: Had a look through the yahoo bulkmail box... found another

X-Apparently-To:xxx@xxx via 217.12.12.39; Thu, 22 Apr 2004 05:12:22 +0000X-YahooFilteredBulk:66.169.100.53X-Originating-IP:[66.169.100.53]Return-Path:<[email protected]>Received:from 66.169.100.53 (HELO 66.169.100.53.ts46v-01.mhe1.ftwrth.tx.charter.com) (66.169.100.53) by mta816.mail.ukl.yahoo.com with SMTP; Thu, 22 Apr 2004 05:12:21 +0000Received:from 144.202.180.240 by 66.169.100.53; Thu, 22 Apr 2004 02:14:25 -0400Message-ID:<E[20Content-Length:0

Spoofed spam gone wrong?

**tpratt46** · April 23rd, 2004, 08:39 AM

Originally Posted by NooNoo

Uhhh I just got an email

In the inbox list everything is blank but the envelope icon on the left, and the recieved date/time and size (1kb)

it is blank in the preview pane and the message is blank. The internet header (view options in outlook 2002) shows - xxx@xxx is my email address which I xxx'd for security reasons.

X-Apparently-To: xxx@xxx.com via 217.12.12.35; Fri, 23 Apr 2004 07:54:01 +0000
X-Originating-IP: [207.96.241.144]
Return-Path: <[email protected]>
Received: from 207.96.241.144 (HELO 195.50.106.135) (207.96.241.144)
by mta809.mail.ukl.yahoo.com with SMTP; Fri, 23 Apr 2004 07:53:57 +0000
X-Message-Info: GQwWEU17yxUHHsWFBGznbVOKo[1

Is it the isp killing the email contents for viruses?

Edit: Had a look through the yahoo bulkmail box... found another

X-Apparently-To:xxx@xxx via 217.12.12.39; Thu, 22 Apr 2004 05:12:22 +0000X-YahooFilteredBulk:66.169.100.53X-Originating-IP:[66.169.100.53]Return-Path:<[email protected]>Received:from 66.169.100.53 (HELO 66.169.100.53.ts46v-01.mhe1.ftwrth.tx.charter.com) (66.169.100.53) by mta816.mail.ukl.yahoo.com with SMTP; Thu, 22 Apr 2004 05:12:21 +0000Received:from 144.202.180.240 by 66.169.100.53; Thu, 22 Apr 2004 02:14:25 -0400Message-ID:<E[20Content-Length:0

Spoofed spam gone wrong?

Have any of you by chance recently installed the Java Runtime Environment and OpenOffice?

**NooNoo** · April 23rd, 2004, 09:08 AM

Hmmm nope, what I did do was delete all the objects in my internet cache, I need to reinstall java to set that right....BUT

The second message appears like that in WEBmail.... it arrives like that.

**elwin** · September 15th, 2004, 11:20 PM

Same thing happened to me. Type regsvr32 inetcomm.dll in the Start Run box and it fixed it for me.
- If that doesn't help, see if the fix in this article applies:

http://support.microsoft.com/?kbid=312351
OLEXP: Message Appears Blank and Has an ATT000XX.txt or ATT000XX.htm
Attachment

- If that doesn't help, in Internet Explorer, select 'View|Encoding',
uncheck "Auto-Select" and choose instead "Western European (ISO)". Try
reading messages again.

- If the problem is only with HTML messages, and you have OE6 with SP1, go
to 'Tools|Options|Read' and uncheck "Read All Messages in Plain Text".

Good Luck