UK Cable Customers Told to F-Off
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Thread: UK Cable Customers Told to F-Off

  1. September 27th, 2004, 05:36 AM #1
    Titchski
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    UK Cable Customers Told to F-Off

    From the Register:

    http://www.theregister.co.uk/2004/09...orded_message/

    Absolute class, I've heard of "Truth in Advertising" but this just takes the biscuit
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  2. September 27th, 2004, 07:23 AM #2
    Camaro80z
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    Ya think it may have been someone's last day in customer service that day?
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  3. September 27th, 2004, 07:25 AM #3
    3fingersalute
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    Adelphia tells there customers that all the time, in a round about way.
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  4. September 27th, 2004, 08:15 AM #4
    amyb
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    Quote Originally Posted by 3fingersalute
    Adelphia tells there customers that all the time, in a round about way.
    Yup..I can vouch for that.
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  5. September 27th, 2004, 08:27 AM #5
    PuterGeekGirl
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  6. September 27th, 2004, 08:31 AM #6
    thirdfey
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    i had something similiar when I was in college. Our cable crapped out, contacted the college cable service and was told to unplug the cable on both sides, leave the TV unplugged fromt he wall for atleast 5 minuts and call back if it still doesn't work. 5 minutes later we call back and get a message, "Sorry you have reached us after hours....."
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  7. September 27th, 2004, 08:57 AM #7
    Radical Dreamer
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    Quote Originally Posted by amyb
    Yup..I can vouch for that.
    Yeah, I third that. No wonder they are going bankrupt
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  8. September 27th, 2004, 11:50 AM #8
    gazzak
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    Having sat on hold for hours with NTL before I can vouch that they truly do hate their customers, no question.
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  9. September 28th, 2004, 02:10 AM #9
    constructor
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    Quote Originally Posted by gazzak
    Having sat on hold for hours with NTL before I can vouch that they truly do hate their customers, no question.
    Since I come from the area in question and use NTL I can confirm that the message just stated what they think.

    A call to support will usually mean that you get a zombie reading from a script who knows F**k all about computers and is totally incapable of answering a simple question. Helpline? what helpline.
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  10. September 29th, 2004, 08:54 PM #10
    imaeditedbysowulo
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    Quote Originally Posted by constructor
    Since I come from the area in question and use NTL I can confirm that the message just stated what they think.

    A call to support will usually mean that you get a zombie reading from a script who knows F**k all about computers and is totally incapable of answering a simple question. Helpline? what helpline.
    So how does that make them any different than any other service provider?
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  11. September 29th, 2004, 10:02 PM #11
    Wayward Clam
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    If you call our city's biggest DSL and dialup provider to complain about a problem connecting, you are directed to use the website for a faster response to your issue...

    I swear I am not making this up! If I had a mic, I would rip the message for you and put it here as an MP3!
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