Shlwapi.dll?

**Percy** · October 19th, 2004, 06:35 PM

'Lo all,

I've recently been seeing a number of customer units coming in with XP installed and after they've loaded SP2, the unit will halt on boot, just before getting to the desktop with an error message about shlwapi.dll.

I /believe/ that this is related to a virus, specifically byte-verify. Anyone else seeing this? I'm wondering if the virus causes irreversible file damage to the OS. Shlwapi.dll is an IE file I think, and reinstalling IE has had no effect.

**gizmo1_1** · October 19th, 2004, 07:39 PM

Haven't seen it personally. what is the exact error msg?

**Percy** · October 19th, 2004, 08:20 PM

There are a number of different error messages, depending on the unit and what's been done to it by the customer. The only thing that's linking them together is that the shlwapi.dll can't be loaded. I've tried replacing the file, but that doesn't fix it.

Thanks

**MobilePCPhysician** · October 19th, 2004, 08:26 PM

Originally Posted by Percy

'Lo all,

I've recently been seeing a number of customer units coming in with XP installed and after they've loaded SP2, the unit will halt on boot, just before getting to the desktop with an error message about shlwapi.dll.

I /believe/ that this is related to a virus, specifically byte-verify. Anyone else seeing this? I'm wondering if the virus causes irreversible file damage to the OS. Shlwapi.dll is an IE file I think, and reinstalling IE has had no effect.

We've dealt with quite a few of those. Repair/install. Install patches upto sp2. Turn off auto download and install. You can wait until Automatic Updates detects the sp2, choose custom install, uncheck the box, it will never check for it again. Then turn on auto install.

**TripleRLtd** · October 19th, 2004, 09:17 PM

Originally Posted by MobilePCPhysician

We've dealt with quite a few of those. Repair/install. Install patches upto sp2. Turn off auto download and install. You can wait until Automatic Updates detects the sp2, choose custom install, uncheck the box, it will never check for it again. Then turn on auto install.

Hey Percy. You should consider putting this in the XP SP2 problems and fixes thread linked here, as it should prove invaluable to those seeking it out.
http://forums.windrivers.com/showthread.php?t=62425