Win98 won't shut down

[bindery]

I work with many Win98SE machines. I get complaints all the time that Windows won't
shut down. I've run scandisk, defrag, downloaded Windows updates and some of
these machines still won't shut down. The Windows shutdown screen will run
all night.
Any suggestions?

[Garak]

Any particular system specs??

<a href="http://support.microsoft.com/default.aspx?scid=kb;en-us;Q202633" target="_blank">How to Troubleshoot Windows 98 Shutdown Problems (Q202633)</a>

<a href="http://support.microsoft.com/default.aspx?scid=kb;en-us;Q238096" target="_blank">Problems Shutting Down Windows 98 Second Edition (Q238096)</a>

[Budd]

try downloading the win98se shutdown supplement from Microsoft, check for antivirus software accessing the floppy drive on shutdown, try disabling all programs in the startup menu using "msconfig". click start, run and type msconfig. select "selective startup" and uncheck the "startup menu" box. that should tell you if a certian program is causing the lockup. also check for updated video card drivers.

[Sly]

Do they have NIC’s in them, if so pull them, if they shut-down, try up dating the drivers for them and a fresh copy of Microsoft network. Up-date from windows up-date page

[DocPC]

Look for a corrupt windows shutdown .wav........

Delete the windows shutdown sound.

[Garak]

</font><blockquote><font size="1" face="Trebuchet MS, Verdana, Arial, Helvetica, sans-serif">quote:</font><hr /><font size="2" face="Trebuchet MS, Verdana, Arial, Helvetica, sans-serif">Originally posted by DocPC:
<strong>Look for a corrupt windows shutdown .wav........

Delete the windows shutdown sound.</strong></font><hr /></blockquote><font size="2" face="Trebuchet MS, Verdana, Arial, Helvetica, sans-serif">Thats a new one, and worth remembering thakns Doc..

[NooNoo]

And don't forget the good old "enable irq for vga" in bios too! Then there is network drives shutdown patch and the disk cache patch... the list is not quite endless, but it feels like it!