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October 31st, 2004, 08:05 PM
#1
Computer locks up when DVD is inserted
Sony Vaio computer running XP SP2.
All Sony updates and firmware installed.
After inserting a DVD of any type, the files are read and the computer freezes. Locked up tight.
In Safe Mode, the files on the DVD are read and individual files on the DVD can be opened.
Sony techs are running me in circles on this.
Uninstalled SP2.
Reinstalled SP2
Uninstalled DVD drive.
Reinstalled DVD drive.
Nothing works.
Plays and records CDs fine.
Any suggestions?
Thanks.
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November 1st, 2004, 09:48 AM
#2
Registered User
Welcome to windrivers mp3aa. Sounds like a corrupt file somewhere. Try running "sfc /scannow" from start\run.
Probability factor of one to one...we have normality, I repeat we have normality. Anything you still can't cope with is therefore your own problem.
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November 3rd, 2004, 05:54 PM
#3
Originally Posted by hudsonsmith
Welcome to windrivers mp3aa. Sounds like a corrupt file somewhere. Try running "sfc /scannow" from start\run.
Thanks for the input!
I tried running that. A box comes up and scans for a while.
No errors reported.
DVD still locks up the computer.
I put a disk of just files on DVD in.
Autoplay scans it, then a dialogue box pops up and asks what I want to do.
I click on "open files in Windows Explorer", then the box disappears and total freeze.
I put a movie disk in, the dialogue box opens and I click on "Open with Power DVD". Power DVD opens then total freeze.
This is very strange.
Any other suggestions?
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November 4th, 2004, 03:49 PM
#4
I switched off "Autorun" and had PowereDVD come up when the DVD was inserted.
PowerDVD started playing the DVD!
It ran for about 3 seconds then the computer froze.
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November 4th, 2004, 09:58 PM
#5
Registered User
Sounds like you may have a drive issue,
If you have the resources you can try it in another PC/
It is a miracle that curiosity survives formal education. -- Albert Einstein
It said 'Insert disk #3', but only two will fit. -- The average customer.
"There is no need for any individual to have a computer in their home." – Ken Olson, President of Digital Equipment Corp., 1977 …….
[email protected]
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November 5th, 2004, 04:41 PM
#6
Originally Posted by gizmo1_1
Sounds like you may have a drive issue,
If you have the resources you can try it in another PC/
I thought it was a drive issue until it worked in Safe Mode.
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November 8th, 2004, 09:36 AM
#7
Originally Posted by gizmo1_1
Sounds like you may have a drive issue,
If you have the resources you can try it in another PC/
Pulled it out Sunday and put it in my wife's computer.
I was able to read the disk and open files.
Couldn't play a movie DVD due to lack of DVD decoder.
Computer didn't lock up!
This is exasperating!
I removed several programs that have DVD capabilities such as "Click to DVD" and "PowerDVD" and reinstalled them.
Nothing works.
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November 9th, 2004, 12:16 AM
#8
Registered User
Originally Posted by mp3aa
Pulled it out Sunday and put it in my wife's computer.
I was able to read the disk and open files.
Couldn't play a movie DVD due to lack of DVD decoder.
Computer didn't lock up!
This is exasperating!
I removed several programs that have DVD capabilities such as "Click to DVD" and "PowerDVD" and reinstalled them.
Nothing works.
Um... how about antivirus? Antivirus softwares usually scans removable media.
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November 9th, 2004, 05:01 AM
#9
Registered User
Is this a cd-rw dvd combo? i had a similiar problem on an hp portable computer and it was caused by dla software, removed it and it started to work like a charm!
I read your e-mail........
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November 9th, 2004, 07:03 PM
#10
Originally Posted by Mr T
Is this a cd-rw dvd combo? i had a similiar problem on an hp portable computer and it was caused by dla software, removed it and it started to work like a charm!
DLA software?
What's that?
Any program in particular?
It's a DVD/CD/RW combo drive. Sony.
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November 12th, 2004, 09:54 PM
#11
Downloaded Sony's DVD Drive Check utility and ran it.
It detects the drive.
I inserted blank media and it ran a write test for 15:00.
Then it froze up.
Just when it was going to start reading (?).
Maybe?
What would try to load first when a disk is to be read?
Possibly a corrupted dll file or maybe the DVD decoder??
HELP!
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November 14th, 2004, 01:15 AM
#12
Reloaded from scratch.
Took the better part of 7 hours, but everything works again.
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