Word 2003

[firemonkey]

I have 2 computers, both Word 2003. One of the user acounts on the machine, when they open a new document. it pulls up a previsioly created document.

I allready tried to remove there office application settings, and tried the hidden setting remover. Are there anymore ideas on this?

thanks,
zippy

[NooNoo]

Try deleting normal.dot in explorer in all templates and in the user profile templates.

I think a doc got saved as normal.dot in this case.

[firemonkey]

Well I tried that, no luck anyother ideas?

[NooNoo]

Whats the default templates set to?

What about the other file locations?

[NooNoo]

hmmm properties in the shortcut? Properties of the exe?
or this? or something similar?

[firemonkey]

I am not sure, it looks like the defaults. I deleted all the templates ran the repair to replace them. But keep in mind that its only effecting the one user accout on that machine. I doesn't effect the other users.

?????????????????????????????????????????????????? ??????????????????????????
puzzled

[NooNoo]

see the edit above

[NooNoo]

Whats the document called btw? If you move it out of it's location what happens?

[firemonkey]

see the edit above

no luck, It didn't seem that the Marcos were running so I reinstalled it.


ah no... I didn't help either. I am going to take a clean break at it in the AM


Thanks for all the help so far!!

[firemonkey]

Whats the document called btw? If you move it out of it's location what happens?

It comes up as document1, just like it should it just has writing on it.

[firemonkey]

It comes up as document1, just like it should it just has writing on it.

My bad....


Its working now. I deleted the normal.dot, I deleted the wrong one before. I deleted the one out of the programs files, not the user templates.

C:\Documents and Settings\username\Application Data\Microsoft\Templates

this is the file location where it was.


Thank you so much !!!

I give you credit publicly here and to the end user.