Ahhhhh. Spent 30 mins on a live chat with Sony. The person tells me 3 times to update my video drivers.

I keep explaining to her, there is no back light when the PC turns on, no back light in the BIOS. There is NO WAY that the video driver needs to be changed.

What does she say. "Please hold on while I get you some information". WHat does she come back with? "Can you please install the video drivers and then come back if you still have a problem? Thank you"

Anyone know where on the Sony web-site you can find out if you PC is still under warraty by the S/N?