dvd drivers....this ones driving me nuts?

**ttomm46** · February 15th, 2005, 04:18 PM

Hi

I have an artec dvd rom and when i try to install software of any kind i get the error messege"want to report to microsoft......i can play a music cs but the sound is scratchy as heck..

my cd\rw dive plays everything fine.....the computer maker sent me a new dvd drive no change at all.....i'd hate to re-install windows with all the shareware i have.....even tried a diffrent cable...no luck..

I don't have a clue if its the windows drivers and can't figure where to find them........sometimes if i try installing something off a cd i gat "application error .dll error try reinstalling application///never says what dill though...i'm stumped

Tom

**CeeBee** · February 15th, 2005, 04:58 PM

Try installing the Adaptec ASPI drivers from http://www.adaptec.com/worldwide/sup...a2.exe&sess=no
Read the instructions on how to launch the setup!!!
Also see if the drive works if you set it as a single drive on your controller, at the end of the cable. The symptoms show unreliable reading of the data. Since the drive is new, being defective is less likely, but still not excluded... Clean the CD's and if you have a cleaning CD use it... Let's start from here.
BTW: there are no other drivers needed, Windows has native support for DVD drives.
Oh, you can also change the settings from DMA to PIO or viceversa and see if it changes anything...

**ttomm46** · February 15th, 2005, 06:22 PM

Hi

last night i tried switching from p10 to dma which caused it computer to freeze when booting/......when trying to install off a cd it says sais_setup.exe has encountered a problem....i did the adaptec driver install no difference......it's the exact same trouble as the old dvd player.

no the computer company says all i can do is a clean install of windows...shoot.........with a cleaning dvd the sound a nd picture just keeps breaking up on the cleaning dvd...i've tried regular cd cleaning cd..nothing helps.

Tom

**CeeBee** · February 15th, 2005, 06:51 PM

2 drives with same problem using different cables points to the IDE controller on the motherboard. It could also be something screwed in your Windows, but I'm tempted to blame the hardware for some reason. Where do you connect this drive, on the primary or seconday controller? Try to swap the 2 optical drives...

**ttomm46** · February 15th, 2005, 07:40 PM

hi

my cd rom and dvd are on the same cable that has two connectors in parallel....i swapped them around and cd drive works on both but dvd doesn't......

i have an n-force motherboard and nvidia ata 2.6...a little above my head there..

Tom

**NooNoo** · February 16th, 2005, 07:00 AM

Does the dvd work if connected as secondary master and leave the cd drive off completely?

Are you using 40 wire or 80 wire ide cables for the cd/dvd drives?