Strange goings on!

**barley** · March 2nd, 2005, 03:26 PM

Hi

I'm new to this but thought that you looked a friendly bunch and maybe you could offer me some help?

I am trying to help my brother sort his Medion PC out. We have just reformatted the C drive this afternoon and reinstalled Windows XP. Most things are O.K but the keyboard is a bit strange ( the"@" key wont work and substitutes the "@" for " and vice versa. If you hold down shift and 2 you get @) Also when you try and move a window around the screen, it is really slow and "wobbly". The scroll is also slow too, on all programs.

When we first started windows there was no sound! He got an application and support CD with his PC with drivers on but I'm at a bit off a loss. I managed to install "soundman" and now he has sound but that wasn't on before!

I have basic PC knowledge which is why I'm here!

Does this sound like a driver problem or am I wasting your time! If its the latter I apologise. The PC is only a few months old and he's had problem afer problem. Please tell me what info you require to be able to help and I'll find it.

Thanks

**Jeff the Brit** · March 2nd, 2005, 04:12 PM

The reason for your problem with @ and " is that Windows assumed you were American and installed US keyboard support. To fix this, open Control Panel, click Regional and Language Options (if using Classic View) or Date, Time, Language and Regional Options then Regional and Language Options (if using Category View)

Click the Languages tab, look in the Text Services and input languages section and click the Details button. click the Add button and add English (United Kingdom). Remove English (United States). You might want to check on the Regional Options tab and check that's set for UK English too. Click the OK button and reboot if asked.

As for the slow screen handling, it's probably using the Windows default video driver. Check in Device Manager (found in Control Panel - System - Hardware tab), open Display section, see if anything like NVidia or ATI Radeon is listed. If there is no Display section, look under Other Devices for Video Controller. Look on your driver CD for video drivers, NVidia being the most likely one to be found on a Medion box and run the setup in the driver folder. Chipset drivers may well need to be installed as well. Look in Device Manager under System Devices for anything like ALi or VIA or nForce then install the appropriate driver files from the CD before installing the video driver.

If Medion have done the decent thing, the driver CD might auto-run when inserted and give you a menu of stuff to install. Should you be so lucky, install chipset drivers, then video, then sound then onboard network card and any other stuff.

Once you've done that, make sure that XP's firewall is turned on for your internet connection, connect to the internet and hie thee hence to Windows Update and get patches and service packs installed. Follow that with some antivirus, AVG from www.grisoft.com is well thought of by folks round here and is free, which is fine by me.

**barley** · March 4th, 2005, 01:31 PM

Just a quick note to say thank you. Everything seems to be working fine now although Medion don't make things easy! It took ages for us to locate the driver on the disk, but it's done now.

Thanks again

Lorraine