Contact Management Systems

[emr]

A client has asked me to look into such a system. This will be for managing the company wide contact database, sales information as in which salespeerson has sold what to who and when, possibly invoicing, expenses and the list goes on but too much to list here.

At the moment they use ACT which is fairly limited from my experience and as they are synchronising data between their head office in Dubai and a regional office in Paris not very flexible either.

Looking at the large amount of CMS solutions out there the majority seem to be aimed at large corporations and fiendishly expensive to buy and "personalise" to their requirements.

So what I am looking for is any pointers towards systems aimed at small business (they are approximately twenty users in all), which are flexible and can be adapted to suit their personal needs.

I am also considering a purpose built web based solution that would eliminate the need to sync as all data is on one secure web server. I already work with a company that could build and develop such a system around their requirements and looking at prices from the traditional vendors of CMS software think that this may be a better approach to take.

Any thoughts appreciated.

emr

[confus-ed]

Not my thing really, but someone merrily said have a look at this whilst peering over my shoulder to see what I was reading .. (when I was supposedly doing something completely different ! like work ) - seems to have demo software anyway for you to evaluate/give you ideas if you decide to 'diy'.

[emr]

Not my thing really, but someone merrily said have a look at this whilst peering over my shoulder to see what I was reading .. (when I was supposedly doing something completely different ! like work ) - seems to have demo software anyway for you to evaluate/give you ideas if you decide to 'diy'.

Work, at this time of the morning?

Thanks, I shall have a look.

emr

[confus-ed]

Work, at this time of the morning?

I'm in GMT so it was late last night - last minute, 'pays too well to ignore' build project that had a deadline shifted, so I rang round my pals to get them to come & bail me out & it was one of them who suggested it - I dunno if its any good, but this guy generally knows his stuff, & as an fyi he 'agreed heartily' with your last paragraph