no active mixer device installed....please helppp

**NooNoo** · November 1st, 2005, 03:48 PM

Monitor make/model?

**LuisMartins** · November 1st, 2005, 05:01 PM

oh, NooNoo its has a choice of 50hz up to 90 hz on a 800x600 screen resolution

**LuisMartins** · November 1st, 2005, 05:03 PM

i replied before but dont have a clue where to, lol
yes it has a option of 50hz up to 90hz and my screen resolution is 800x600

**LuisMartins** · November 1st, 2005, 06:43 PM

NooNoo thank you once again for your help, i changed my monitor for one that i had at work(lol)....problem solved.

Was very nice of your helping me out, and u got me the sound to work.

Best of luck

Luis Martins

**NooNoo** · November 2nd, 2005, 12:40 PM

uhh ok... another happy bunny

(but I still want the make and model of the monitor)

**jatt** · November 3rd, 2005, 03:17 PM

Dear, I have no sound and when I try to open volume control it says " no active mixer device installed ". also my speaker icon doesn't show at the bottom right hand side quick launch toolbar. I deparately need to recover this problem. Please help

**NooNoo** · November 4th, 2005, 12:12 PM

Welcome to Windrivers Jatt

You have joined someone else's thread - did you try the suggestions that have been made so far?

Is your computer the same?
What Windows?
What computer make and model?

**jatt** · November 4th, 2005, 07:20 PM

Thanks NooNoo. Here is my computer's summry

Computer
Operating System Microsoft Windows XP Professional
OS Service Pack -
DirectX 4.08.01.0810 (DirectX 8.1)

Motherboard
Intel Pentium 4, 2400 MHz (18 x 133)
Motherboard Name Jetway P4MDF(T)/P4MDMP/P4MDP533/P4MDPT/P4MDU533/P4MDUT/P4MFA/P4MFM/P4MFMU/P4MFP533(T)/P4MFU533(T)/P4XDMP/P4XFA/P4XFB(U)/P4XFCP/P4XFCZ/P4XFM
Motherboard Chipset VIA VT8753/A/E Apollo P4X266/A/E
System Memory 256 MB (PC2100 DDR SDRAM)
BIOS Type Award (21/10/02)
Communication Port Communications Port (COM1)
Communication Port Printer Port (COM2)
Communication Port Printer Port (LPT1)

Display
Video Adapter NVIDIA RIVA TNT2 Model 64 (32 MB)
3D Accelerator nVIDIA RIVA TNT2 M64
Monitor Dell M770 [17" CRT] (8221DM0Y0B49)

Multimedia
Audio Adapter VIA AC'97 Enhanced Audio Controller

Storage
IDE Controller VIA Bus Master IDE Controller
Floppy Drive Floppy disk drive
Disk Drive SAMSUNG SV4012H (40 GB, 5400 RPM, Ultra-ATA/100)
Optical Drive ARTEC WRR-52X (52x/24x/52x CD-RW)
Optical Drive JLMS XJ-HD165H (16x/48x DVD-ROM)
SMART Hard Disks Status OK

Partitions
C: (FAT32) 9991 MB (7284 MB free)
D: (NTFS) 9993 MB (9403 MB free)
E: (NTFS) 18198 MB (7218 MB free)
Total Size 37.3 GB (23.3 GB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network
Network Adapter GlobeSpan USB ADSL LAN Modem (169.254.149.62)
Network Adapter WAN (PPP/SLIP) Interface (172.212.17.167)

Peripherals
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB Device GlobeSpan USB ADSL LAN Modem

**NooNoo** · November 5th, 2005, 04:58 AM

Jatt your summary shows that you have Via AC97.

Have you checked the speakers are powered?
The speakers are plugged into the green socket on the back of the pc?
In device manager, is there a ! beside the Via sound? If so Have you tried updating the sound drivers?

**jatt** · November 5th, 2005, 08:02 PM

Hi, thanks, the speakers are powered and pluged into green socket. While I open Add hardware and try ti install Multimedia Audio Controller, it says the drivers for this device are not installed (code 28). Is this the main problem? How to fix it? Thaks again

**jatt** · November 5th, 2005, 08:05 PM

It also say, there is a problem in installing the following hardware" C-Media AC97 Audio Device (code 10). Thanks

**jatt** · November 5th, 2005, 08:14 PM

There is no !besides the Via sound in the device manager.

**jatt** · November 5th, 2005, 08:21 PM

NooNoo, thats great, I just followed your word Via AC97, and at last fixed the problem. many many thanks for this help.

The another big problem with my PC is It hangs many times while using, so I have to restart every time. Some times it takes 5 to 10 attempts. I have latest antivirus and spyware etc. Could you please give any advice. Once again many thanks

**jatt** · November 5th, 2005, 09:34 PM

Hi, sorry to ask again, the speaker icon appeared and device was also installed but still no sound is coming from speakers.

**NooNoo** · November 6th, 2005, 04:06 AM

OK, one problem at a time...
Sound first... do you have both cmedia and via drivers installed? Do you have onboard sound and a sound card for instance?

The via drivers are the ones you are supposed to have according to the motherboard manufacturers, but it won't be the first time that the information on the website is wrong. If you have both the cmedia drivers and the via drivers installed, they might be butting heads, so uninstall the cmedia drivers from add/remove programs and/or from device manager.

From the looks of your report, you have not installed the via 4 in 1 drivers. go here and scroll down to the bottom of the page, you need the "retro" drivers. Download them to a directory called chipset (not to desktop). Unzip them to the directory you downloaded them in, then find the setup.exe and double click it. You want to install all of the options.

Locking up
OK, the locking up could be related to the sound, but it could be anything from
Overclocked CPU
Bad Ram
Flakey Power Supply
Heat
Failing onboard or pci card
Motherboard capacitors bulging and/or leaking
IRQ fighting instead of sharing.