Samsung CD/DVDW TS-H552B Problem

[ironix]

Could anyone please help with a TS-H552B problem? I have firmware TS11 installed, however when I want to burn a CD the drive does not recognise a disk having been inserted. I have tried 3 different programs including Nero and none recognise a blank disk, even though I have tried 3 different makes of disk (TDK, Infiniti & Datasafe). If I run Nero Infotool it will recognise a pre-burnt CD, but not any blank disks, it just states - No disk inserted. I would really appreciate any assistance with this as I have tried everything that I can think of!

[leezer3]

You don't have CloneCD or a similar CDr hiding program running do you?
This one caught me out once

Cheers

-Leezer-

[confus-ed]

You don't have CloneCD or a similar CDr hiding program running do you?

On the same kind of line of thinking, multiple bits of burning software all introduce their own propriety 'filter class load' drivers, just like 'virtual cd/dvd' programs mentioned above - My first port of call with these symptoms would be to try the 'upper & lower filters fix' mentioned in the sticky at the top of this forum - & do any further tests with just one bit of burning software installed, as it'll make troubleshooting easier