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January 5th, 2006, 08:19 AM
#1
Liveupdate Subscription Status
I am running Windows XP Pro SP2 with Norton Internet Security 2004. I had to change my motherboard but I forgot to reset the BIOS Clock/Date. Now NIS says I have to renew my liveupdate subscription. Prior to this blunder my subscription expiration date was 6-24-06. I have reset the BIOS Clock/Date but that didn’t help. I tried to reinstall NIS but to no avail and now have an activation issue. Does anyone know how I can reset the subscription expiration date/activation back to their original settings? Please help.
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January 5th, 2006, 08:39 AM
#2
Laptops/Notebooks/PDA Mod
with a bit of reg hacking and file deletion, yes. But the problem is, then after re-installing, you will have an expiration date of a year from today, which is not correct either.
You can have a look at this article, but I don't think it will really help in your situation.
I would suggest contacting Symantec and explaining the issue so they can give you the proper method and keep you all legal-eagle like.
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January 5th, 2006, 10:35 AM
#3
Registered User
Have you contacted symantec on this? If you activated your product they should have records of that and may be able to assist you. I guess if you explain to them you just had your motherboard replaced and you forgot to verify the BIOS date/time before you let windows boot and it messed up your subscription. Best of Luck.
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