My suggestion is to return the Compaq and buy
a better machine. Have someone that knows how
build you one. I am surrounded by Compaqs and very few work. I dont think much of thier
components that they build machines from.
If you must buy pre-built , e-machines or Hewlard Packard seem like nice choices.
Ps. add up the time you spent with Compaq support & write a mental bill with your time being worth a minimuim of $20 an hour.
I have, it wasnt a happy experience