Norton Antivirus keeps asking for activation
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  1. February 27th, 2006, 02:09 AM #1
    Loopy
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    I noticed that on symantecs website it says:

    Not For Resale (NFR) software is not returnable and is not included in our 60-day guarantee.

    Does anyone know if they would take OEM versions of NAV 2006 back? This didn't come with my computer I bought the two copies from Newegg.com
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  2. February 27th, 2006, 09:38 AM #2
    BOB IROC
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    I am having the same problem. I bought the 5-license pack of Norton '06 and 3 of the computers are having the activation problem. Symantec is no help. They tell me my key is invalid. It sucks.
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  3. February 27th, 2006, 01:14 PM #3
    jitBob
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    They have two patches for this on their website. It has worked on a couple of computers here and has not worked on a couple of others. Norton stuff can be very difficult at times which is exactly why it no longer is being used at this shop.
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  4. February 27th, 2006, 01:27 PM #4
    BOB IROC
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    You wouldn't happen to have links to those patches would you. Upon searching their site I only found reference to Norton 2004 and 2005.
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  5. February 27th, 2006, 01:49 PM #5
    DonJ
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    Help with product activation
    http://service1.symantec.com/SUPPORT...06021715234146

    What is product activation?
    Product activation protects you from pirated and counterfeit software. It limits the use of Norton programs to those who bought them legitimately. When you install a Norton program, you must use a unique product key to activate it. You can activate your Norton program during installation, or after you install. If you activate after you install, you must do so within a limited time, or the product will not work.
    There are several links there for you to try out, including a link for FAQs.
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  6. February 27th, 2006, 01:54 PM #6
    DonJ
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    Product Returns
    http://service1.symantec.com/SUPPORT...o?kbdocid=null
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  7. February 27th, 2006, 01:54 PM #7
    BOB IROC
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    The problem I am having is the option "Your Symantec product prompts you to activate whenever the computer restarts" and I tried the automated assistant and the patch supplied there says 2004/2005 only Dammit
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  8. February 27th, 2006, 02:01 PM #8
    DonJ
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    It says that only the Repair Tool is for 2004/05 only. If you have the original install disks, the files shouldn't need repairing.

    Have you tried steps 3 and continuing?
    http://service1.symantec.com/SUPPORT...&osv_lvl=&seg=
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  9. February 27th, 2006, 02:32 PM #9
    BOB IROC
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    Thanks I will try those. This is just one of the many reason's why I hate the concept of activating software. I understand why they do it, but when headaches like this come up it just detours people from their products.
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