winxp wont' stay connected

**Shard92** · August 29th, 2006, 12:53 PM

windows xp home sp2 P4 3 ghz 512 mb ram ( some shared with video) brand new system will not stay connected to the internet. The connection is a local dial-up connection and before you say anything it's not staying connected for more than a few minutes.... If you connect and then start internet explorer it says you need to connect first even if you are already connected.... it will then work for a few minutes usually then disconnect...... Tried the same connection on different computers and they work fine..... even tried a different dialup service and it does the same thing on this computer.... I have replaced the modem with an identical model same thing.... ran a virus from an updated cd and that came back with nothing.... won't stay connected long enough to run an online scanner...

any ideas what could be going on here? oh modem is an intel 536EP

**Kodiak** · August 29th, 2006, 01:10 PM

Might be a firewall blocking it.

**Shard92** · August 29th, 2006, 02:35 PM

Originally Posted by Kodiak

Might be a firewall blocking it.

The only firewall would be the windows xp built in one.... Also for some reason Internet Explorer defaults to "work offline" not sure why it does that.... I have now tested it with a network hi-speed internet connection and it works fine ( except for having to tell internet explorer to not work offline )

**Raffaz** · August 29th, 2006, 03:04 PM

could it be an IRQ conflict between the mouse and modem(im sure i remember this from A+) lol

Mick

**MobilePCPhysician** · August 29th, 2006, 03:10 PM

Might suggest the winsockfix for XP

http://www.softpedia.com/get/Tweak/N...nSockFix.shtml

**Shard92** · August 29th, 2006, 03:39 PM

Originally Posted by Raffaz

could it be an IRQ conflict between the mouse and modem(im sure i remember this from A+) lol

Mick

Nope on that one.

I was thinking it had something to do with outlook express or more importantly something it was trying to do but Not really sure.... I'm getting a head ache maybe I'll have to tackle this tomorrow....

**slgrieb** · August 29th, 2006, 09:20 PM

I'd guess that your problem is driver related. Are you modem using a driver actually provided by the vendor, or Intel's generic driver? Might try updating the driver, but Intel's most recent genric dates back to January of 2005. http://downloadfinder.intel.com/scri...4&submit=Go%21

If that doesn't help, you might look for a firmware update.