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November 17th, 2006, 11:09 PM
#1
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November 18th, 2006, 02:54 AM
#2
Registered User
Apparently this is a common issue when upgrading from demo game or installing patches. A user posted this reply from EA games regarding your same problem.
================================================== ================
Hello,
Thank you for contacting Electronic Arts.
I’m sorry for the difficulty that you are having with the game.
Remnants of an installation or patch are stored by Windows as temporary files, which can prevent the re-installation or starting of that program. These temporary files are normally created to temporarily store information in order to free memory for other purposes, or to act as a safety net to prevent data loss when a program performs certain functions. These temporary files however can trick the games installation program into thinking that the game is already installed, or that a patch is installed when the patch has not been applied properly. Because this can cause complication, it becomes necessary to delete these useless remnants to give your system a clean slate prior to launching or installing a piece of software. To delete your Windows temporary files, click on the link below for the operating system you are running:
To delete your Windows temporary files on Windows XP:
First you will need to delete the standard Windows temporary files:
Click on the Start button.
Click Run.
Type temp into the available text field and click OK.
Click on one of the files in the folder that just opened, and press Ctrl and A to select all of the files in this folder.
Press the Delete key on your keyboard.
When prompted if you are sure, choose Yes to All.
Next you will need to delete your specific logins temporary files:
Click on the Start button.
Click Run.
Type C:\Documents and Settings\<Insert login name here>\Local Settings\Temp in the available text field and click OK.
Note : Be sure to specify your Windows login without the greater than/less than symbols, in the bolded area above.
Click on one of the files in the folder that just opened, and press Ctrl and A to select all of the files in this folder.
Press the Delete key on your keyboard.
When prompted if you are sure, choose Yes to All.
To delete your Windows temporary files on Windows 95/98 or Windows ME:
Click on the Start button.
Click Run.
Type temp into the available text field and click OK.
Click on one of the files in the folder which opened, and press Ctrl and A to select all of the files in this folder.
Press the Delete key on your keyboard.
When prompted if you are sure, choose Yes to All.
Should you require further assistance about this or any Electronic Arts games in the future please visit our website and review our extensive Self Help knowledgebase (http://support.ea.com)
Marc C.
Electronic Arts
Technical Support
http://bfnation.net/forums/expansion...-dll-eror.html
================================================== ==============
Hope that helps. Basically try clearing temp internet files first.
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November 20th, 2006, 03:55 PM
#3
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November 20th, 2006, 04:27 PM
#4
Registered User
Did you read the knowledge base at the above link and contact EA games with your issue?
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November 21st, 2006, 01:53 PM
#5
i read both links...but i didnt contact EA im afriad to since they'll one speak horible english or wait a month then tell me to clean out my temp files and that doesnt fix my problem
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November 21st, 2006, 03:47 PM
#6
You could try this:
Make sure anything you don't need running or starting up is stopped and won't start up.
Click Start
Click Control Panel
Click Administrative Tools
Click Local Security Policy
Click the "+" next to Local Policies
Click Security Options
Doubleclick "Shutdown: Clear Virtual Memory Pagefile"
Click the "Enabled" button
Click OK
This will clear your page file completely on shutdown (shutdown takes some time so be patient).
Then, restart and try your game.
If that doesn't help, do the process again only 'disable' the pagefile cleaner.
I would then suggest checking your ram with memtest OR even taking modules out to check.
I also read setting graphics to LOW settings manually was a way to troubleshoot. Dunno tho.
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