Problems with cd/dvd roms

[OhHelpMePlease]

I am trying to burn a cd and it won't work. I have went into device manager and it says that both are working properly but when I go to burn a cd it says it can't find a device. When I put a cd in it will play it. Any clue as to what is causing this?

Thank you

[MobilePCPhysician]

Welcome to Windrivers. We will need some more info. What version of Windows? What program are you using to do the burning? Did this unit work previously?

[OhHelpMePlease]

OS Windows xp pro
Windows media player, I updated to version 11 and that still did not work.

Yes it has burned cd's before, the last time was on Dec 26th.

[NooNoo]

Open my computer, right click on the cd drive and select properties. On the recording tab, is the box to allow recording checked?

[OhHelpMePlease]

Open my computer, right click on the cd drive and select properties. On the recording tab, is the box to allow recording checked?

There is no recording tab there. Also when I go to just use the drives it says that E: drive is not accessable. Any other ideas??? I am so lost in toto land with this

[NooNoo]

beginning to sound like the burning part of the cd drive died... how do you feel about testing the unit in another machine?

You could also try downloading the free version of Deepburner at www.deepburner.com See if that will see the drive as a burner. If not, we can try updating the aspi layer... but one step at a time.

[OhHelpMePlease]

beginning to sound like the burning part of the cd drive died... how do you feel about testing the unit in another machine?

You could also try downloading the free version of Deepburner at www.deepburner.com See if that will see the drive as a burner. If not, we can try updating the aspi layer... but one step at a time.

Ok WE can do this if you walk me through this LOL. I will go to that link that you provided, I will be back

[OhHelpMePlease]

Ok I went and downloaded the deepburner and that is not working either. What next?

[OhHelpMePlease]

Right now I am downloading Windows media player 11 ( I know it won't help) but......

[NooNoo]

what model drive does deepburner report?

[NooNoo]

it's late here here is the stuff about aspi see if you can check your aspi layer and update it to at least 4.60 using the link.

[OhHelpMePlease]

ok I am on my way

[OhHelpMePlease]

Ok I went there and it says that there is an aspi driver and that it is working fine. I am going to try to go update the driver. Be back

[OhHelpMePlease]

Okey dokey I got it working. I went and downloaded Real player because it had seemed like there was a conflict with programs. It is working and I am burning a cd right now.

Thank you for all your help