Runtime error in Windows Vista upgrade!

[simplesolution]

First of all this is my first Vista machine kinda like having first child, excited & elated in the same sentence I did not do the install the owner did, so please ask alot of ?s because I am bound to forget something. First I will give you the specs on the PC, its an HP media center m 1070n Intel P4 2.80 ghz.,1.5gb pc3200 ddr sdram,160gb serial ATA hd plus removable onboard 300 gb personal media hd, & upgraded NVIDIA GeForce 6600 graphics card. Original Win Xp Upgraded to Windows Vista Home Premium. Now here is how the error reads Runtime error! program:C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe

[NooNoo]

Did the owner run the compatibility test?
Have you been to HP and looked for Vista updates?
did he read this?

Get or make a set of system recovery discs (in English). In the event that the upgrade to Windows Vista is unsatisfactory, a set of system recovery discs will be needed to return the computer to its former state.

[rgharper]

First of all this is my first Vista machine kinda like having first child, excited & elated in the same sentence I did not do the install the owner did, so please ask alot of ?s because I am bound to forget something. First I will give you the specs on the PC, its an HP media center m 1070n Intel P4 2.80 ghz.,1.5gb pc3200 ddr sdram,160gb serial ATA hd plus removable onboard 300 gb personal media hd, & upgraded NVIDIA GeForce 6600 graphics card. Original Win Xp Upgraded to Windows Vista Home Premium. Now here is how the error reads Runtime error! program:C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe

One or more of his HP printer/scanner/camera/etc. drivers is outdated and needs to be uninstalled, then reinstalled using a Vista-compatible driver. The HP Task Manager is the auto-update, phone-home part of many HP peripheral devices. Get rid of the HP Task Manager and the error will go away.

[simplesolution]

In response to NooNoo I am sure he read nothing asked no guestions or did any research as he is an older gentleman & not very pc litterate, I also looked for updates from HP and only found a set of master recovery discs. now for rgharper's response I like the simple approach on this one were would I find the program I looked in program files and tried to delete the hp files and they are protected!

[NooNoo]

well of course... you have to uninstall them. You should never just delete an installed program!!

[simplesolution]

The very first thing I did was try the uninstaller and did not find a link to it there.

[NooNoo]

where?

[simplesolution]

The Windows program uninstaller. Is ther another place I should look?

[NooNoo]

It will be part of of the hp computer management software or can be part of the printer software.

[simplesolution]

I have to appologize on my poor professionalism, I have been swamped & not able to give complete attention to this computer. I will try not to do that to you again, I thank God for you & all the others who have helped me at Windrivers. I will try over the weekend to spend a great deal more time on it.

[simplesolution]

Ok I uninstalled all the hp printer software using Windows program uninstaller & let the computer run online 12 hours with no error message ,I even did several reboots to make sure it was gone & I am going to let it run another half day as my daughter has dance practice & t-ball registration this morning. Do you have any suggestions as to reinstalling the hardware onsite at this time.Thanks for your help!

[rgharper]

You could try installing the XP drivers if no Vista drivers are available but be ready to use System Restore or Add/Remove to get rid of them again. Personally I'd bug HP for updated drivers but that's just me.

[NooNoo]

If it's a standard HP printer, then Vista will have the drivers...
If it's an all in one job, it's going to be more difficult...

[simplesolution]

Of course it had to be an mfc I am going over to reinstall later today so I will let you know!

[MobilePCPhysician]

If the mfc worked, printed, copied, scanned, etc. the only error is in the phone home part of it, just remove it from startup.