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Thread: Blank error message

  1. May 18th, 2007, 07:10 AM #1
    rainbow
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    Blank error message

    Lately, my laptop keeps popping up an error message with no text about once a day, as shown in the attached image. It doesn't occur when running any particular application and shows under Applications in Task Manager, called "Error". The time it shows up doesn't seem to be regular.
    Pressing OK or the close button makes it go away.
    The computer shows no other apparent symptoms.
    Any ideas what might cause this?
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  2. May 18th, 2007, 08:49 AM #2
    DonJ
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    Hi rainbow,

    Welcome to WinDrivers!

    First off, we might need some more info...such as make & model of your laptop, which version of Windows are you running, what type of antivirus are you running if any?
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  3. May 18th, 2007, 01:14 PM #3
    rainbow
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    I have a Panasonic CF-27, running Windows 2000. I have AVG free edition, and a full hard disk scan doesn't show anything. Does that help?
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  4. May 18th, 2007, 01:58 PM #4
    NooNoo
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    What anti spyware are you running?

    Which service pack for 2000 do you have installed?
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  5. May 19th, 2007, 01:16 PM #5
    rainbow
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    SP4 and Ad-Aware, which also shows nothing.
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  6. May 19th, 2007, 01:32 PM #6
    NooNoo
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    Well, something is doing it... the fact it's blank is going to make it hard to track down.

    Can you paste the the log from hijackthis please?

    The other thing to do is make a note of the processes running in task manager and when you close the error box, note if any processes also close.
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  7. May 22nd, 2007, 02:44 AM #7
    rainbow
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    Task manager shows no processes ending when closing the error box.
    The HijackThis log is as follows:

    Logfile of HijackThis v1.99.1
    Scan saved at 13:13:31, on 21/05/2007
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\PROGRA~1\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\AVGFRE~1\avgupsvc.exe
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\system32\MSTask.exe
    C:\WINNT\system32\stisvc.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\lxcgcoms.exe
    C:\WINNT\Explorer.EXE
    C:\Program Files\Lexmark 2300 Series\lxcgmon.exe
    C:\Program Files\Lexmark 2300 Series\ezprint.exe
    C:\PROGRA~1\AVGFRE~1\avgcc.exe
    C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
    C:\WINNT\system32\internat.exe
    C:\Program Files\Acrobat 7.0\Reader\reader_sl.exe
    C:\Program Files\NETGEAR\MA111v2 USB Adapter\MA111v2.exe
    C:\Program Files\HijackThis\HijackThis.exe

    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [LXCGCATS] rundll32 C:\WINNT\system32\spool\DRIVERS\W32X86\3\LXCGtime. dll,_RunDLLEntry@16
    O4 - HKLM\..\Run: [lxcgmon.exe] "C:\Program Files\Lexmark 2300 Series\lxcgmon.exe"
    O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 2300 Series\ezprint.exe"
    O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
    O4 - HKLM\..\Run: [MsgCenterExe] "C:\Program Files\Common Files\Real\Update_OB\RealOneMessageCenter.exe" -osboot
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
    O4 - HKCU\..\Run: [internat.exe] internat.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: MA111 Configuration Utility.lnk = C:\Program Files\NETGEAR\MA111v2 USB Adapter\MA111v2.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O12 - Plugin for .csm: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .csml: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .cub: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .cube: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .dx: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .emb: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .embl: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .gau: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .jdx: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .mol: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .mop: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .pdb: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .rxn: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .scr: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .skc: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .spt: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .tgf: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .xyz: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1159185481991
    O17 - HKLM\System\CCS\Services\Tcpip\..\{10AB3496-5133-4B0B-8E14-D4ABEC819087}: NameServer = 62.30.112.39,194.117.134.19,62.30.0.39
    O17 - HKLM\System\CS1\Services\Tcpip\..\{10AB3496-5133-4B0B-8E14-D4ABEC819087}: NameServer = 62.30.112.39,194.117.134.19,62.30.0.39
    O17 - HKLM\System\CS2\Services\Tcpip\..\{10AB3496-5133-4B0B-8E14-D4ABEC819087}: NameServer = 62.30.112.39,194.117.134.19,62.30.0.39
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\AVGFRE~1\avgupsvc.exe
    O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
    O23 - Service: lxcg_device - - C:\WINNT\system32\lxcgcoms.exe
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  8. May 22nd, 2007, 04:36 AM #8
    NooNoo
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    Do you recognise this ip addresses?
    O17 - HKLM\System\CCS\Services\Tcpip\..\{10AB3496-5133-4B0B-8E14-D4ABEC819087}: NameServer = 62.30.112.39,194.117.134.19,62.30.0.39
    O17 - HKLM\System\CS1\Services\Tcpip\..\{10AB3496-5133-4B0B-8E14-D4ABEC819087}: NameServer = 62.30.112.39,194.117.134.19,62.30.0.39
    O17 - HKLM\System\CS2\Services\Tcpip\..\{10AB3496-5133-4B0B-8E14-D4ABEC819087}: NameServer = 62.30.112.39,194.117.134.19,62.30.0.39

    Are you still using npchime? If not you should uninstall it. This is to allow old netscape plugins to run in newer versions of netscape.
    O12 - Plugin for .csm: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .csml: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .cub: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .cube: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .dx: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .emb: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .embl: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .gau: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .jdx: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .mol: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .mop: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .pdb: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .rxn: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .scr: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .skc: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .spt: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .tgf: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    O12 - Plugin for .xyz: C:\Program Files\Internet Explorer\Plugins\npchime.dll
    Never, ever approach a computer saying or even thinking "I will just do this quickly."
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