In XP the actual installed hardware would have shown below that first set of key enties (what you show in yourpost #8).

Since that was erased (?) you can try a disconnect, shutdown and reconnect.

It might be worthwhile uninstalling the device/software (that is done in a similar manner in Vista but uses different terms).

I don't get any experience with Vista as the MIL's has worked OK since I took McAfee off it.

Perhaps one of the others here will help?


Sorry.