a4tech camera problem

[melis123]

hello people

I hope you can help me? i have problem whith my camera a i get this message when i try to start camera: this graph cannot preview! then i need to unplug the usb cable then to start again and it works.when i try to adjust the color of the camera its blocking and to start again same thing:this graph canot preview?i tried whith other camera its the same thing?

[CCT]

Check first for updated drivers:

http://www.a4tech.com/en/download2.asp?CID=48

[NooNoo]

Welcome to Windrivers Melis123

Can you post what windows version you have and whether you are up to date with your windows updates.

Do you have a firewall or antispy software?

Do you have a TV or a Video in graphics card?

Have you tried to see if windows messenger can use the camera?

[melis123]

Check first for updated drivers:

http://www.a4tech.com/en/download2.asp?CID=48

I tried but not it is the driver problem,because i tried and with two others cameras its same problem?

[melis123]

Welcome to Windrivers Melis123

Can you post what windows version you have and whether you are up to date with your windows updates.

Do you have a firewall or antispy software?

Do you have a TV or a Video in graphics card?

Have you tried to see if windows messenger can use the camera?

I use windows xp sp2,and im up to date whith windows updates

I have kaspersky anti-virus software?

windows messeger can use the camera only first time when i conect the camera in computer! somtimes i can talk in video conversation but many times its blocking when i press tools^webcam setings i get some mesage saing the camera is in use by onther program or aplication?then i need to unplug the camera from pc and to conect again then mebay i can use mebay not?

[NooNoo]

Is that the kapersky with the firewall or without?

It might be that the computer is allowed to power down the usb port when it thinks it's idle... go into device manager (right click my computer, properties, hardware tab) and click on the + beside usb to expand the entries. On the entries for usb root hub double click each one and go to the power management tab. Uncheck the box to allow the computer to turn off this device to save power.

[melis123]

Is that the kapersky with the firewall or without?

It might be that the computer is allowed to power down the usb port when it thinks it's idle... go into device manager (right click my computer, properties, hardware tab) and click on the + beside usb to expand the entries. On the entries for usb root hub double click each one and go to the power management tab. Uncheck the box to allow the computer to turn off this device to save power.

I tried and that but still is the problem?

Can be that hardware problem?

[NooNoo]

Do you have a tv card or a video in card?

[melis123]

im using graphic controller nvidia geforce MX/MX 400
no tv card or other.

last night i formated my disk and i installed again windows xp sp2 and i still have the problem

[NooNoo]

Ok what motherboard do you have?

[melis123]

how to find the type of my motherboard?

[NooNoo]

Is your computer branded (hp, dell, toshiba) ? Give the make and model

If not, download this and install it. You can click on the motherboard icon and get the make and model

[melis123]

my motherboard is?
ID : 10/13/1999-693A-596-8671-2A6LGB09C-00
Name : Biostar M6VBE

i see it whith that program EVEREST

[NooNoo]

It's a fujitsu siemens - Biostar board was probably made for them.

It is a via chipset, so you want to make sure you have the chipset drivers installed Clicking the link will start the download. Unzip the files to somewhere you can find like C:\via drivers and then open the folder and double click the setup file to start the installation.

And you can try this patch for via usb

[melis123]

i downloaded i installed,but i still have the problem?


is that hardware problem?