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Thread: PSAPI.DLL error message

  1. July 8th, 2007, 03:35 AM #181
    NooNoo
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    Glad this thread helped you foothills.
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  2. September 12th, 2007, 04:09 AM #182
    Wacky
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    Angry

    Hello everyone im new but i have the same error.This all started when I installed BitDefender 10 for a full scan.It scanned everything and at that time I had another error (can't remember it) and it fixed it.Now when i restarted the computer this error appear on a thing called MOM.exe.I thought it was bitdefender's fault so I uninstalled it.Then a few days later it started on Xfire,Steam (although it doesn't give that exact message it does give something like it) and DAP that won't start at all.Now i follow instructions from another guy to delete all instances of Psapi.dll that were not in system32.I did that and restarted.The errror persisted and now it extended to my yahoo messenger.I am going crazy.I dunno what else to do.I think that bitdefender saw a virus or something in Psapi.dll and it disenfected it and corrupted it somehow.I'm going crazy here.Could i replace a new Psapi.dll with the old one or something?Please help im desprate!
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  3. September 12th, 2007, 06:50 AM #183
    NooNoo
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    Welcome to Windrivers Wacky
    Mom.exe comes with your ATI video drivers... which according to some, happens to be the same name as a known keylogger/trojan... You need to update/reinstall your catalysts and make sure you get them from here

    Also you should have renamed, not deleted psapi.dll. You need to run sfc /scannow with your xp disk to put it back or follow these instructions

    Having done that, go to windows updates and download the updates it suggests.
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  4. September 12th, 2007, 07:05 AM #184
    Wacky
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    Quote Originally Posted by NooNoo
    Welcome to Windrivers Wacky
    Mom.exe comes with your ATI video drivers... which according to some, happens to be the same name as a known keylogger/trojan... You need to update/reinstall your catalysts and make sure you get them from here

    Also you should have renamed, not deleted psapi.dll. You need to run sfc /scannow with your xp disk to put it back or follow these instructions

    Having done that, go to windows updates and download the updates it suggests.
    Ok i shall try everything you said.Now all i got to find is that XP disk
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  5. September 18th, 2007, 08:59 AM #185
    Sergio Rampim
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    Quote Originally Posted by Useless
    This is my first time on this forum so I am a complete novice here!

    I am getting an error messageon start up:

    Procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library. PSAPI.DLL

    This happened after I downloaded IE 7 beta. Thinking it might be something to do with images I uninstalled Kodak (which I no longer use) and it still happens. Any ideas please?

    Cheers!
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  6. September 19th, 2007, 12:30 PM #186
    NooNoo
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    Sergio, do you have a question?
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  7. October 28th, 2007, 07:37 AM #187
    alliancefp
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    hi everyone, just wanted to thank everyone for their help.

    what fixed it for me is getting a copy of psapi.dll from dll dump - I highly recommend it... much easier than reverting.

    hope this helps someone else out there
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  8. July 9th, 2008, 04:13 PM #188
    prachurjya
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    Thumbs up

    Quote Originally Posted by stuinn
    # SmartBridge -- SmartBridge is distributing an old version of PSAPI.DLL. As a result, users may receive the following error message after installation of Internet Explore 7 Beta 2:

    SmartBridge Alerts:SprintDSLAlert.exe-Entry Point Not Found

    The procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library PSAPI.DLL
    My error shows sprint, some show verison, just depends who you use.

    To work around this error:

    1. Navigate to the installation location for SmartBridge via My Computer (\Program Files\Sprint...\Smart...)
    2. Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL
    3. Reboot the system

    The program will find the new PSAPI.DLL in the \Windows\System32 directory and function normally.
    certainly works out
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  9. July 27th, 2008, 08:02 AM #189
    simple solution
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    Thumbs up Simple Fix for psapi.dll problem

    This is a problem between Internet Explorer 7 and Verizon Online Help. If you have installed Verizon broadband, especially if you used the cd, you have installed Verizon Online Help. Go to the control panel/add remove programs. Remove Verizon Online Help, which you don't need anyway since you can get online help by going to Verizon Central. That will solve your problem.
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  10. August 25th, 2008, 06:13 AM #190
    tun025
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    Hello everybody ..................
    I also have a problem........
    This is when I installed BitDefender Free Edition...
    This error appear to me when I start my computer..

    Entry Point Not Found
    The procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library PSAPI.DLL

    And I now can't open IE7.
    And in Gtalk, When I move my mouse pointer on my contact list..
    And that error message box appear...!
    What happened to me ?
    When I try to uninstall BitDefender.
    That problem is still there.......


    Help Me...............
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  11. September 25th, 2008, 10:24 AM #191
    NooNoo
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    Welcome to Windrivers tun025

    Sorry you haven't had a reply till now... have you solved the problem or do you still need help?
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  12. November 7th, 2008, 10:46 AM #192
    SanjaThe
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    Quote Originally Posted by tun025 View Post
    Hello everybody ..................
    I also have a problem........
    This is when I installed BitDefender Free Edition...
    This error appear to me when I start my computer..

    Entry Point Not Found
    The procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library PSAPI.DLL

    And I now can't open IE7.
    And in Gtalk, When I move my mouse pointer on my contact list..
    And that error message box appear...!
    What happened to me ?
    When I try to uninstall BitDefender.
    That problem is still there.......


    Help Me...............
    I have the same problem, help, please...
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  13. November 7th, 2008, 11:16 AM #193
    NooNoo
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    Welcome to Windrivers SanjaThe

    Have you read the thread and tried the fix?
    What ISP do you have?
    Have you searched for psapi.dll on your computer?
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  14. November 7th, 2008, 06:27 PM #194
    SanjaThe
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    I renamed all psapi.dll files I found, except the one in system32 and that didn't work. After that I installed windows internet explorer 8 beta and that acctually worked
    Everything is ok now
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  15. November 8th, 2008, 06:05 PM #195
    NooNoo
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    You will want to have it emulating IE7 for a few pages, especially those with javascript pick lists... but otherwise it's ok.
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