can't hear suround in creative audiopci(es1371,es1373) WDM

**AnAlyZeR** · January 9th, 2009, 06:55 AM

i hear sound in all the speakers include the rear speakers
the problem is the sound sounds like stereo in all the speakers and not like suround sound
also the suround mixer that include in the sound blasted live driver does not work at all
what to do ?
(i have the K-Lite codec pack)

**NooNoo** · January 9th, 2009, 07:06 AM

Welcome to Windrivers Analyzer

What windows are you using?
What is the pc make and model please?

I don't believe that the 1371,1373 basic wdm drivers ever did surround sound though...

**AnAlyZeR** · January 9th, 2009, 07:20 AM

windows xp sp3
intel e2180 2GHZ 1GB RAM
my soundblaster should support 5.1 suround sound
and also i have the logitech x540 speakers

**NooNoo** · January 9th, 2009, 07:42 AM

OK thanks, you have posted your processor make and model, but I need to know about the motherboard - either from the pc make and model or the motherboard itself.

The 1371,1373 - is this a separate card? At best I have found references to supporting 4 speakers (3.1) and then only with the right drivers

**AnAlyZeR** · January 9th, 2009, 07:51 AM

mmm i have intel motherboard also model 82801GR
and the soundblaster card is separate card and it include 5 connection (orange, blue,red,green and black)
and the orange green and black are connected to the speakers

the card is "creative live! 5.1" the devise manager recognized it creative "audio pci(es1371,es1373) WDM"

**NooNoo** · January 9th, 2009, 07:53 AM

OK the 82801GR is the chipset on the motherboard... not the motherboard itself.

On the top right hand side of the creative card, you will see the model number - usually starting CT but sometimes SB or other letters. Please post the exact model

**AnAlyZeR** · January 9th, 2009, 07:57 AM

card model sb0060

and i have intel desktop board

**NooNoo** · January 9th, 2009, 08:15 AM

Which one, intel makes a fair few with that chipset!

OK that card was made as a Value range and as an OEM for Dell, Packard Bell and a dozen others. Did the SB0060 come out of an old machine or have you just bought this on ebay or whereever?

If it came out of an old machine... which one?

here are the creative drivers but if it came out of an old machine these probably won't work.

**xpuser357** · January 9th, 2009, 08:15 AM

She need`s your intel # like D845WN for desktop motherboard.

**AnAlyZeR** · January 9th, 2009, 11:17 AM

intel desktop board DG31GL
and when i download the driver from the creative site appear error:

**NooNoo** · January 9th, 2009, 11:27 AM

So that confirms it... we need to trace the history of the card.

Odd that motherboard only has 2+2 audio. Anyway, if you can't trace the audio card, you can get 5.1 cards very cheaply now...

**AnAlyZeR** · January 9th, 2009, 11:57 AM

but i'm talking about the seperate card that i bought month ago...

**NooNoo** · January 9th, 2009, 12:12 PM

Bought from where? Have a look at my post where I explain these cards come in several flavours. The right driver must be found! If it was pulled from a Dell, you need the Dell driver, etc..

**AnAlyZeR** · January 9th, 2009, 12:27 PM

http://www.bigcomputers.co.il/Produc...ff=Zap&lang=HE

here is the deatails of the card
the problem is that after install the driver from the CD i got no suround sound sounds
also the creative mixer does not work and the "diagnostic" software warn this:

**NooNoo** · January 9th, 2009, 12:33 PM

So it came with a driver cd... then it is quite likely the card is faulty I am afrraid. Alot of them did this... or you were given the wrong driver CD.