This device cannot start. (Code 10)...for usb mass storage please???

**CCT** · March 17th, 2009, 10:22 AM

In Device Manager under the USB list, right click on the device and click 'update driver' and let Windows look (online also).

Any change?

No! Then right click on it again and uninstall it.

Then, disconnect it.

Then reboot and go into Disk Management again.

Then connect it again.

**dduhden** · March 17th, 2009, 10:39 AM

lol :P i did it
it says it was "Installed and ready to use."
in My Computer it shows Drive E: again, the external
but..
in my computer ts doing the 0/0bytes again
for a sec it showed my external but said it was 100% free of memory(which its not)
but that was for a sec and now it doesnt show up

**CCT** · March 17th, 2009, 10:42 AM

Your computer is seeing that as an unformatted new (RAW) drive. If there is stuff on it you want to keep, copy it off using another comp.

You will then have to reformat it on your comp.

That's what I think.

Let's get Noo Noo's opinion before you do it.

**dduhden** · March 17th, 2009, 10:44 AM

ehhhhhhhhhhhhhhhhh okayy

i can try >.< i dont think my other comps have enough space for everything i have on it >.<

**CCT** · March 17th, 2009, 12:44 PM

Well, there are a few other things you can try:

http://support.microsoft.com/kb/920875/

http://www.ntcompatible.com/Desperat...ed_t32356.html

You might also try using SFC \scannow; http://www.bleepingcomputer.com/forums/topic43051.html

A last ditch possibility is to log on as an Administrator, disconnect ALL USB devices except keyboard/mouse, set Show Hidden Files ON in Windows Explorer, then navigate to c:\Windows\inf folder and locate and delete infcache.1 file and then reboot.

This forces Windows to reintegrate all the inf data for device drivers at boot.

**dduhden** · March 17th, 2009, 12:48 PM

kk ill try those real fast

thx ill write to tell what happens after

**dduhden** · March 17th, 2009, 01:10 PM

i just did the hotfix, i dont think that did anything :P in disk managment its still the same,
and i get this error when i restart, i got it before i did the hotfix tho

**CCT** · March 17th, 2009, 01:20 PM

If you are booting with the external connected, don't.

Try with it disconnected - get the error then?

**dduhden** · March 17th, 2009, 01:37 PM

srry for late response, ill try it now

**dduhden** · March 17th, 2009, 01:42 PM

when i reboot it w/o the hardrive it doesnt give me the error

**CCT** · March 17th, 2009, 02:06 PM

You need to leave it disconnected, try a fix, connect it to check, and if it isn't fixed, disconnect it again each time.

Gotta reboot the comp after each 'fix' also.

IF that disk was working say three weeks ago, you might have a System Restore Point that would set things right.\

Last 2 things after all the other fixes I suggested and the one above are a Repair Install and, of course, a Full Clean Re-install.

gl to you

**dduhden** · March 17th, 2009, 02:19 PM

ahhkk

ill try it thx

**NooNoo** · March 18th, 2009, 04:33 AM

I have been trying to remember the last one of these we got... turned out the machine was heavily infected... this might be the problem

Please download hijackthis from here and post the report (note you may have to use more than one post to post the entire report.)

**dduhden** · April 4th, 2009, 01:31 AM

dang >.< i thought you guys gaveup >.< i stoped checking after a while, but kk, i downloaded it and did a scan, heres the results
i upgraded to SP3 also btw

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:26:37 AM, on 4/4/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\NETGEAR\WG111v3\WG111v3.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gatewaybiz.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gatewaybiz.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingle Instance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - Global Startup: NETGEAR WG111v3 Smart Wizard.lnk = C:\Program Files\NETGEAR\WG111v3\WG111v3.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1237245140651
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS

--
End of file - 3197 bytes

**NooNoo** · April 12th, 2009, 04:37 AM

That has got to be the shortest hijack log I have ever seen!

It makes me think you definitely have something. Have you run a thorough scan with MalwareBytes.org antimalware?