CD/DVD Combo Drive Does Not Recognize DVD-ROM Media

**TrekCaptainUSA** · June 13th, 2009, 08:00 PM

Okay, I have a small problem with my computer.

It has a DVD R/RW Burner, and it should be able to read DVD-ROM discs.

But, the problem is that it tries to read the media, and it fails. The computer doesn't even recognize the disc.

Can anyone help me out?

The specs I have for my drive follow.

SPECIFICATIONS:
(from Device Manager)
TSSTcorp CD/DVDW TS-H552D
Can burn to: all CD media, DVD+-R/RW
Came with the computer (store bought computer, before hardware replacements)

If you need any more specs, please don't hesitate to ask.

**CCT** · June 14th, 2009, 07:22 AM

First step m ight be to clean the filters;

http://support.microsoft.com/default...b;en-us;314060

If you are using Nero, a complete uninstall/reinstall might also help.

http://www.nero.com/enu/tools-utilities.html

**slgrieb** · June 14th, 2009, 09:54 PM

Trek, I think the drive may be bad. Can you get you hands on a bootable DVD, such as a Vista or Win7 disk and try to boot from it? If the drive won't recognize a bootable DVD and start from it, your drive is defective.

**TrekCaptainUSA** · June 16th, 2009, 09:19 AM

I'll see what I can find.

Also, I tried to see if it would detect one of the DVDs I burned data to a while ago, and it wouldn't detect that either. I'm going to agree that the drive is bad.

If the drive is bad, any recommendations as to a replacement?

**Ferrit** · June 16th, 2009, 10:13 AM

Did you try CCT's suggestion

**TrekCaptainUSA** · June 19th, 2009, 03:45 PM

By random chance, a tech person was over to fix the other computer where I live, and I had him take a look at my computer. He said that the drive was most likely bad, so I replaced it.

Got a SATA DVD-RAM drive from tiger direct for $30.

So, I can consider this problem resolved.