DVI to VGA problem

[buksida]

I have recently upsized by LED screen to an LG E2360 model however it only has a VGA socket on the back.

Graphics card is a GF 9800 GT with only two DVI slots on it. I bought a small adapter but there is just a blank screen when I connect it up.

My old screen, an LG E1940, works fine as it has a DVI connector.

Any ideas?

[Platypus]

Are the card outputs specified as DVI-I (carries analog VGA signal also)? Have you tried on both DVI connectors? Only one may be DVI-I. Normally a DVI-D (without analog VGA signal) connector will not have the holes to allow you to attach a DVI-I adapter, but I suppose it's possible a DVI-I connector could have been used on a DVD-D output.

Alternatively, have you gone into Display Properties and extended the desktop display onto the second screen?

[MobilePCPhysician]

Are you using both monitors? What version of Windows? Are you sure this new monitor works?

[buksida]

Thanks for the replies. I think it is a DVI-I and the adaptor is DVI-D, either way I've told the shop to take it back and give me a screen with a DVI port - can't believe that a brand new 23" LG LED screen only has a VGA connection!