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April 27th, 2011, 05:25 PM
#11
Registered User
 Originally Posted by Green_Eyed
You have to explain that the life cycle of the PC is like dog years are to humans.
I have to do that all the time. I have an age limit on what computers I will work on and it does depend on the job. I felt bad but I recently had to turn down an little old lady that got my number from a former client and wanted her computer upgraded. She said it was a tad old and when I had her on the phone I asked her for the model number and serial number so I knew what I was up against. The computer turned out to be a Pentium - 90 (P5-90) Gateway that she said she wanted upgraded because it was slow and her friend gave her a copy of Windows 7 she wanted installed on that.
I had to explain to her that there was nothing I could do to help that computer and no matter what was done it will never run Windows 7. I also found out that the copy of Windows 7 she got was pirated from a grandson of one of her friends gave her.
I used the dog years analogy to explain computer age to her and I think she understood.
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