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October 23rd, 2014, 03:45 PM
#1
Registered User
Mom and her XP
My mom is running XP and I think and older version. She can download programs like I tunes and Malwarebytes Anti Malware. But when she tries to run them nothing happens. Is this a Hardware issue or maybe a Driver issue or just time to Punt...
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October 24th, 2014, 03:23 AM
#2
Administrator
I would try Malwarebytes in safemode.
U+00BD
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October 25th, 2014, 10:43 AM
#3
Registered User
Originally Posted by Steve R Jones
I would try Malwarebytes in safemode.
Does XP have a safe mode..when I try the F8 to get into the list at start up. There is no Safemode to select only XP Professional (SP3)...I know in Win 98 you would see a list after you did the F8 key at start up...
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October 25th, 2014, 02:42 PM
#4
Originally Posted by Twigs
Does XP have a safe mode..when I try the F8 to get into the list at start up. There is no Safemode to select only XP Professional (SP3)...I know in Win 98 you would see a list after you did the F8 key at start up...
You can try the method shown here -> http://exids.com/index/force_windows..._safe_mode.php to force a boot in safe mode.
Alternatively, if she has her disks, a Repair Install might be appropriate.
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October 30th, 2014, 09:54 AM
#5
Registered User
Before you do all that and taking into account the age of the machine, I would test the harddrive
with the harddrive manufacturers software
IE: Seatools for a seagate hardrive
Lifeguard tools for a Western Digital harddrive
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October 30th, 2014, 11:52 AM
#6
Registered User
Originally Posted by Ferrit
Before you do all that and taking into account the age of the machine, I would test the harddrive
with the harddrive manufacturers software
IE: Seatools for a seagate hardrive
Lifeguard tools for a Western Digital harddrive
Yea it's old..she is looking for a new one..got any suggestions..like HD & memory space and core speed etc...Remember it for my 79 yr Mom...who like Itunes, pictures, Facebook etc..thinking on getting her an external for her picture..
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October 30th, 2014, 12:34 PM
#7
Registered User
Build her something
I have zero faith in the prebuilt
crap being sold nowadays by any of the
manufacturers.
My basic system for a senior would be something like this
AMD FM2 A6-6400K (2-Core) 3.9G, 1M, 65W, HD8470D (60.00)
Gigabyte GA-F2A55M-HD2 (65.00)
Kingston 8 gig DDR 3 1600 (75.00)
Seagate 500 gig (60.00)
Win 8.1 64 bit using classic shell
Prices are only approx in canadian dollars
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