All our customers that pay promptly and never grip about the charge are our favorites. Some never seem to listen to our advice. I have one who has a laptop and a tower and I keep telling him to quit downloading everything that is free. Every month I tell him I feel guilty having to charge him a hundred bucks or better just to clean up his machines cause he could avoid it if he would just listen to what we say. He says he wouldnt feel right if he didnt see us at least once a month and he does. We have a lady who insist on paying the boss $150.00 each and every month as a retainer for phone advice and help and if the boss has to go to her house she pays her at least $100.00 extra. Some months she never calls but the checks keep on coming. I guess those two would be our favorites.