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May 24th, 2001, 06:31 PM
#1
MS Office closes right after opening!?
I've got a client runing Windows 2000 Pro and Office 2000 SR-1. When they open any of the MS Office applications (Word, Excel etc.) it opens up and then closes by itself after about 1 second.
I've tried doing a repair and complete remove and re-install of MS Office with no change. Anyone seen this before??
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May 24th, 2001, 06:46 PM
#2
Yes
It is due to the Product ID that is being used with Office. There is a knowledge base article that explains what to do. This only happens when Office 2K SP1a is installed
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May 24th, 2001, 07:19 PM
#3
Is the Knowledge Base article you were refering to Q224432 ??
This was all I could find about programs closing immediately after opening, but my client didn't have the Beta 2 version installed.
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May 24th, 2001, 07:25 PM
#4
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