MS Office closes right after opening!?
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Thread: MS Office closes right after opening!?

  1. #1
    Registered User
    Join Date
    Feb 2000
    Location
    Melbourne, Australia
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    Post MS Office closes right after opening!?

    I've got a client runing Windows 2000 Pro and Office 2000 SR-1. When they open any of the MS Office applications (Word, Excel etc.) it opens up and then closes by itself after about 1 second.

    I've tried doing a repair and complete remove and re-install of MS Office with no change. Anyone seen this before??

  2. #2
    Darren Wilson
    Guest

    Post

    Yes

    It is due to the Product ID that is being used with Office. There is a knowledge base article that explains what to do. This only happens when Office 2K SP1a is installed

  3. #3
    Registered User
    Join Date
    Feb 2000
    Location
    Melbourne, Australia
    Posts
    200

    Post

    Is the Knowledge Base article you were refering to Q224432 ??

    This was all I could find about programs closing immediately after opening, but my client didn't have the Beta 2 version installed.

  4. #4
    Darren Wilson
    Guest

    Post

    http://support.microsoft.com/support...SRCH&SPR=OFW2K

    Thats the one I was talking about.

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