e-mail not printing

**iatech** · February 14th, 2005, 01:27 PM

Hi
I am having a issuse resolving a problem with e-mail programs not printing. At first the person had incredimail and it would not print with that. Than I switched it over to outlook express and that does not print as well. All other functions on outlook appear to be working. And I can print in any other program. Any idea on what may be causing this?

**iatech** · February 15th, 2005, 12:14 AM

Originally Posted by iatech

Hi
I am having a issuse resolving a problem with e-mail programs not printing. At first the person had incredimail and it would not print with that. Than I switched it over to outlook express and that does not print as well. All other functions on outlook appear to be working. And I can print in any other program. Any idea on what may be causing this?

yeah it stumped me too no one has any ideas??

**Gabriel** · February 15th, 2005, 04:35 AM

Hi,
If you copy the text (or content) to a word processor (e.g. winword) would you be able to print?

I will be lurking here,
Gabriel

**iatech** · February 15th, 2005, 12:24 PM

Originally Posted by Gabriel

Hi,
If you copy the text (or content) to a word processor (e.g. winword) would you be able to print?

I will be lurking here,
Gabriel

yup it does

**arch0nmyc0n** · February 15th, 2005, 07:46 PM

What version of windows? is it updated? what printer is it? if you install another printer does it work then? are the newest drivers installed? is it USB or parallel? When you print does it go into the queue and get stuck or does it just not appear there? Have you tried reinstalling OE?

**iatech** · February 15th, 2005, 11:45 PM

Originally Posted by arch0nmyc0n

What version of windows? is it updated? what printer is it? if you install another printer does it work then? are the newest drivers installed? is it USB or parallel? When you print does it go into the queue and get stuck or does it just not appear there? Have you tried reinstalling OE?

it is windows xp home, it is updated, not 100% sure on newest print drivers will look into that one. It is USB, when I print it is never even put in queue, and I am assuming by OE you mean OS and have not tried that yet.

**WebHead** · February 15th, 2005, 11:51 PM

Originally Posted by iatech

it is windows xp home, it is updated, not 100% sure on newest print drivers will look into that one. It is USB, when I print it is never even put in queue, and I am assuming by OE you mean OS and have not tried that yet.

OE = Outlook Express

**iatech** · February 16th, 2005, 01:38 AM

Originally Posted by WebHead

OE = Outlook Express

ah ok in that case yes I have

**Gabriel** · February 16th, 2005, 03:38 AM

What version of Internet Explorer do you have?
this is related becuase OE uses IE engine to view and print messages

Please reply,
Gabriel

**iatech** · February 16th, 2005, 12:34 PM

Originally Posted by Gabriel

What version of Internet Explorer do you have?
this is related becuase OE uses IE engine to view and print messages

Please reply,
Gabriel

ah ha I think we may be getting to something now!! In this cause IE was really fubared so I unistalled it and put firefox on the computer. But, and maybe this is because it was fubared in the first case. incredimail did not print when IE was installed as well. Any suggestions on how to make this work w/o having to put IE back on. Or perhaps a suggestion of a different e-mail client to use?

**Cleetus** · February 16th, 2005, 03:18 PM

well then just reinstall IE but keep firefox as your default browser

**Gabriel** · February 17th, 2005, 02:25 AM

Originally Posted by Cleetus

well then just reinstall IE but keep firefox as your default browser

Yep, seems as the most obvious solution
If you ensist on not installing IE - do it with Opera, Opera also has a pretty good pop/smtp Email client.

Hope I helped shedding light,
Gabriel

**iatech** · February 17th, 2005, 04:50 PM

Originally Posted by Gabriel

Yep, seems as the most obvious solution
If you ensist on not installing IE - do it with Opera, Opera also has a pretty good pop/smtp Email client.

Hope I helped shedding light,
Gabriel

yeah as long as it works out it helped alot lol.