Power on Password

**jadecell** · August 22nd, 2005, 12:14 PM

hi everyone. i have a compaq presario 2500 laptop that has a power-on password. it belongs to my wife. yesterday i was about to do some maintanence on it and asked her to remove her power-on password for me so i wouldn't have to ask her to type it in every time i had to reboot. she went into the bios and where it asks for the new password she hit the enter key, as there was nowhere for her to simply remove the password. now it will not take the old password and the enter key doesn't work either. i have not been able to get around this. any ideas? i'm getting desperate at this point.

**jadecell** · August 22nd, 2005, 12:16 PM

oops, i just read the password stickey. sorry about that folks. if anyone wants to email me please do at [email protected]

***DonJ*** · August 22nd, 2005, 02:36 PM

From HP's website
http://h20000.www2.hp.com/bizsupport...ctID=c00095276

If servicing a notebook with an unknown password, follow these steps to clear the password. (These steps also clear CMOS.)

Prepare the notebook for disassembly.

Remove the real time clock (RTC) battery.

Wait approximately five minutes.

Replace the RTC battery and reassemble the notebook.

Connect AC power to the notebook. Do not reinsert any battery packs at this time.

Turn on the notebook.

All passwords and all CMOS settings have been cleared.

Notice that this is a different model but it just may work for you. Also, notice that all of your CMOS settings will be cleared. You will have to go back and reset all of your specific settings if any apply.

Let us know if it helps out.