Prices Ethics

[HipHoper]

"Data copying and such is one on my specialties"....Special agent BOND....Ferrit BOND.... :O)

If the computer you are working on is of important client/data, Then it must be fully backed up via some imaging software (I love acronis), On an hard drive or DVD-R, And this process by itself might take 1/2 an hour up to 2 hours. And in order to be able to do that, You need HD space and proper connection to it (Via network or Usb/FW).

Just bought a 500gb drive today, Just to be able to keep client's images for a week after I bring them their computer in case something have been forgotten to be restored....Most of the images won't fit a DVD-R cause of their size, So HD space seems the best solution

[Ferrit]

"Data copying and such is one on my specialties"....Special agent BOND....Ferrit BOND.... :O)

Umm no not special agent, i just take the time to save the data. Its what distinguishes and employs me over and above typical computer people who arent allowed the time and frankly arent really good at it either.

If the computer you are working on is of important client/data,
UMM I think thats why I wont do it at the customers Any number of things can go wrong or the computer isnt booting correctly or its virused and needs ot be put in my scanning system

Then it must be fully backed up via some imaging software (I love acronis), On an hard drive or DVD-R, And this process by itself might take 1/2 an hour up to 2 hours. And in order to be able to do that, You need HD space and proper connection to it (Via network or Usb/FW).

DVDr's are nearly useless nowadays

Just bought a 500gb drive today, Just to be able to keep client's images for a week after I bring them their computer in case something have been forgotten to be restored....Most of the images won't fit a DVD-R cause of their size, So HD space seems the best solution

External drives are the way to go

[Niclo Iste]

My general ethics are different than my offices policies. I judge on a few things and this may be why my clients always come back to me and more frequently. I guage their personality, if they are the type that proves that they wouldn't be happy even if you offered to gold plate their whole computer for free they get charged every hour and if over by even 1 minute that's another hour. If they are more of a customer who needs help and in dire straits or they are a good natured person I'll cut them a discount or donate hardware I have of my own to reduce the costs a bit. This generally comes down to me shaving an hour off of laber which is the best I can offer because time logs would really dispute that if I gave them more off the price. I can live without a lunch break if it makes a client happy. My goal is to one make the customer happy, two fix their problem, three give them ease of mind. I guess you can say I stick to this because if I can make them happy even if the problem isn't able to be fixed they'll still be understanding and pay the bill. If I can achieve both 1 and 2 the third is easy because all it comes down to is doing a quick teaching and helping them understand what happened and if possible how to prevent it. The process has given me many opportunities to be referred to other potential clients by these people and has served me well at my old job. Building the reputation again at my new job is only a matter of time but will show its results in due time.

[HipHoper]

"I can live without a lunch break if it makes a client happy"....Expensive taste in food I guess :O)

[Niclo Iste]

"I can live without a lunch break if it makes a client happy"....Expensive taste in food I guess :O)

Hehe well sometimes my lunch tastes are expensive. I'm a fan of Sushi and we have a Sushi bar across the street from our office.

[xpuser357]

Ugh and double ugh Raw fish? Mine has to be cooked.
just my 2 cents