Google microsoft 831426
Link opens fine for me.
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Google microsoft 831426
Link opens fine for me.
well i cant go to that page..I always get check your internet settings. and they are fine since all other sites work. I just cant get to support microsoft seems like. Tried togoogle but it always resend me to support microsoft that just wont allow me in... men im tired fo this ****....any other ideas or anyone can post it here so i can read it and follow the fixes?
If you can't reach certain sites, you have either got some virus or spyware. What antivirus do you use? What anti-spyware have you run recently? Try an on-line scan at http://housecall.trendmicro.com. If you can't reach that site, you would be better off copying off your data and using the gateway recovery disks to set the computer back to factory condition. You would have to reinstall any programs you have installed since you got the PC.
Here is the knowledge base article.
Chkdsk.exe or Autochk.exe starts when you try to shut down or restart your computer
View products that this article applies to.
Article ID : 831426
Last Review : January 16, 2004
Revision : 2.4
On This Page
SYMPTOMS
CAUSE
RESOLUTION
Method 1: Remove the Chkdsk.exe or the Autochk.exe program from Scheduled Tasks
Method 2: Check the Session Manager registry entry
Method 3: Confirm that your hard disk or your file system is not damaged
SYMPTOMS
When you try to shut down, restart, or start your computer, the Chkdsk.exe or the Autochk.exe program may start automatically and start to scan your hard disks. This issue occurs without any user interaction.
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CAUSE
This issue occurs if any one of the following conditions are true:
• You have scheduled the Chkdsk.exe program or the Autochk.exe program to run in Scheduled Tasks.
• A Windows registry setting has been set to run the Autochk.exe program at startup.
• Your hard disk is damaged and must be repaired.
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RESOLUTION
To resolve this issue, use one of the following methods.
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Method 1: Remove the Chkdsk.exe or the Autochk.exe program from Scheduled Tasks
Follow these steps to remove the Chkdsk.exe or the Autochk.exe program from the list of scheduled tasks in the Scheduled Tasks feature.
1. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click Scheduled Tasks.
2. Click either Chkdsk or Autochk in the list of scheduled tasks.
3. Under Folder Tasks, click Delete this item.
Method 2: Check the Session Manager registry entry
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/) How to back up and restore the registry in Windows
Follow these steps, and then quit Registry Editor:
1. Click Start, click Run, type regedit, and then click OK.
2. Locate and then click the following key in the registry:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Contro l\Session Manager\BootExecute
3. On the Edit menu, click Modify.
4. Type autocheck autochk *, and then press ENTER.
Method 3: Confirm that your hard disk or your file system is not damaged
To confirm that your hard disk or your file system is not damaged, start your computer from the Windows XP CD-ROM, load Microsoft Recovery Console, and then use the chkdsk command-line command.
Note To start your computer from the Microsoft Windows XP CD-ROM, your CD-ROM or your DVD-ROM drive must be configured to do so. For information about how to configure your computer to start from the CD-ROM or the DVD-ROM drive, see the documentation that is included with your computer, or contact the computer manufacturer.
Important Microsoft recommends that only advanced users or administrators use the Recovery Console. You must know the Administrator password to use the Recovery Console. For additional information about how to use the Chkdsk command-line command to check and to repair a damaged hard disk, click the following article numbers to view the articles in the Microsoft Knowledge Base:
314058 (http://support.microsoft.com/kb/314058/) Description of the Windows XP Recovery Console
307654 (http://support.microsoft.com/kb/307654/) HOW TO: Install and use the Recovery Console in Windows XP
Note If the Chkdsk.exe program reports that it cannot access your hard disk, you may be experiencing a hardware failure. Examine all the cable connections and jumper settings on your hard disk. Contact a computer repair professional or the manufacturer of your computer for more assistance.
If the Chkdsk.exe program reports that it cannot fix all the hard-disk problems, your file system or your Master Boot Record (MBR) may be damaged, or it may no longer be accessible. Try appropriate Recovery Console commands such as fixmbr and fixboot, contact a data recovery service, or repartition and reformat your hard disk.
ok the first option didnt work there is nothing in that folder that is already schedule.
Although I ran avg and anti-spyware doctor I still cannot go those pages or any avg pages or even upgrade my avg. Looks like I might have a ferocious antivirus. IM really not sure what to do since I always check them all every week and got a firewall and anti-spyware is always on. not sure if I should try version 2 or three described above unless I get rid of tha tprobably virus that doesnt allow me to go those sites.
I would download, Install, Update, and run Spybot SD.
http://fileforum.betanews.com/detail...y/1043809773/1
I might also try an online scan with symantec here
http://security.symantec.com/sscv6/h...BFVCOBSOCUEWUX
as mentionned previously I cant reach any web pages that are related to virus or such. therefore symantec gave me my usual error page.
Spybot i got but its one of the few antivirus or antispyware taht jsut wont work no more. or update or redownload. so no luck with that either
Right then you have only one option left. Back up what data you have, then restore to factory condition.... unless of course you can get the updates and AV etc using another computer.
yeah got spybot just wont work this week or update. all my antivirus or spyware doctor wont upgrade. tried redownloding spybot and during installation I always get an error message telling me error sending request. the connection with the server was reset. therefore that wont work and has mentionned before cant get to any antirvirus pages!
Check the HOST file to see if there are entries to block those sites. They will usually add them lower down on the host file so it shows the legitimate 127.0.0.1 localhost
If you select page down on the keyboard and it shows a bunch of entries then you need to clean those entries from the host file.
That might work futuretech... nbabe here are the instructions
this didnt work
I dont have the same options then u guys so i dont know how to do it
if i go on desktop i dont get that same window that u guys showed me I can only paste the target and then it created on my desktop a notepad file. there was no option for that start option. I never got that host editor page or window....
Here is what got written in notepad that way
Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
127.0.0.1 localhost
dunno if this is correct or if im misssing step
a freind did a research and told me sdfix might help me but i dont know how to run that
The HOST file is found in the windows system32 drivers etc directory.
Double click my computer
double click c: drive
double click windows
double click system32
double click Drivers
double click ETC
RIGHT Click HOST
edit
If it has a scroll bar on the right slide it down and see if any entries are showing.
Some virus's put entries to every known anti virus site in the host file which prevents you from getting to their sites.
ok did what u said. when i right click on Host there is no edit options. so what do i do
you open the file in notepad. Edit using notepad and save it again.
still the same I right click o nhost choose open with notepad and it opened notepad and the info was the same in edit there is no option for copying or pasting....so what now. BTW im a newbie so...got no clue what you guys make me do.
A friend sent me this file
http://www.computing.net/answers/sec...tes/23655.html
but I cant get a password from them its been 2 days since i registered..and my friend sent me also sdfix since I couldnt download it and I wanted to at least try to see if it wouldremove the trojan or what but when i iopen sdfix i do not get that Y options...anyone then knows?
If all else fails download sysclean and its newest definitions and do an off line virus scan.
http://www.trendmicro.com/ftp/products/tsc/sysclean.com
http://www.trendmicro.com/ftp/produc...ern/lpt661.zip
Creat a folder called sysclean and download sysclean.com into the folder and then download the lpt661.zip and extract it in that folder as well.
Then double click the sysclean.com file and it will start the offline virus scan engine.
yeah i cant get to any of those websites...so i cant get no new stuff to fix this problem..my firend only sent me via email sdfix.
Then you are back to backing up your data and then restoring your machine to factory settings.
Ok my friend emailed it to me and I ran it it found 7 viruses it mentionned at the end but im not sure all are gone
Stillcannot upgrade or go to those webpages... anyone is then familiar with this thread and the steps to it? Because i got sdfix but i do not see the Y option in cmd mode
http://www.computing.net/answers/sec...tes/23655.html
you don't get an option, you simply tap the "y" key and then press enter if necessary.
nbabe, you've obviously got a severely infested computer, and I think you're much better off just to back up any files you want to keep, then wipe the drive and reload everything. Frankly, with the help you've been given already, if it isn't clean now, I don't think you are going to get it clean short of hiring a pro, and odds are good that he's likely to go the wipe and reload route anyway. I do stuff like this for a living, and sometimes you just have to cut your losses and go on.
I would agreeQuote:
Originally Posted by slgrieb